The most common problem in Terminal Services / Remote Desktop Connection is the printing problem. There are times a users can't find their specific printers or the print out prints on the wrong printer. The first thing a user should do is close the application that they are using (remittance or cargo) and log off the server.
Doing this should delete the printer initially assigned to your session and will free server resources. When you relogin the server will recreate a virtual printer for your session.
If you are still having the same printing problem please notify your administrator.
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